Keeping your Tilney account secure

At Tilney we take information and IT security seriously. Our information security team works to ensure that your data and your online account are safe and secure to use. There are, however, steps that you can take to protect your personal data.

  1. Use strong passwords – for your online accounts, including your personal email accounts. Change this regularly and never divulge it to anyone. Further guidance on the secure use of passwords is available on the Get Safe Online website.

Additionally, don’t save usernames or passwords in your internet browser, and never use the same password across multiple accounts or websites.

  1. Keep your devices updated – make sure your laptop, tablet or phone has the latest versions of its software installed. Microsoft and other vendors release regular updates which protect against security exploits.
  2. Install an anti-virus program and keep it up to date – this will reduce the risk of your device, and the data stored on it, being compromised. Ensure automatic updates are configured and perform regular scans on your computer.
  3. Take action in the event of a compromise – if you suspect that any of your account credentials, such as your email account, have been compromised, immediately change the password and contact Tilney and any other providers.

Further advice and guidance on staying safe online is available on the useful Get Safe Online website - https://www.getsafeonline.org/.

If you have any questions regarding the security of your Tilney account, and require any advice please contact informationsecurity@tilney.co.uk.